Terms of Service

Last updated: January 2026

Welcome to Srexalonvim. By accessing our website or engaging our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website at srexalonvim.world, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Services

Srexalonvim provides interior design services including but not limited to:

  • Residential interior design
  • Commercial interior design
  • Space planning
  • Colour and material selection
  • Furniture curation
  • Styling and finishing
  • Design consultations

Specific services and associated fees will be outlined in individual project proposals and agreements.

3. Intellectual Property

All content on this website, including text, images, graphics, and design elements, is the property of Srexalonvim and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or use any content from this website without our prior written consent.

4. Project Agreements

All design projects are subject to individual agreements that outline:

  • Scope of work
  • Timeline and milestones
  • Fees and payment terms
  • Deliverables
  • Intellectual property rights

These project-specific agreements will take precedence over these general Terms of Service where applicable.

5. Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information
  • Make decisions and provide feedback within reasonable timeframes as agreed in project schedules
  • Ensure access to the project site as required
  • Pay invoices according to agreed terms

6. Payment Terms and Pricing

All prices displayed on our website are in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) where applicable, as required by New Zealand tax legislation. Pricing for design services will be provided in detailed project proposals.

Payment terms will be specified in individual project agreements. Generally:

  • Initial consultation fees are payable upon booking
  • Design project fees are typically structured in stages with milestone payments
  • Product and material purchases require payment as specified in the order
  • Late payment may incur interest charges as permitted under New Zealand law

We accept payment via bank transfer, credit card, and other methods as agreed. All transactions are processed securely in accordance with New Zealand payment processing standards.

7. Limitation of Liability

To the maximum extent permitted by New Zealand law, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, Srexalonvim's liability is limited as follows:

  • We shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities
  • Our total liability for any claim arising from our services shall not exceed the total fees paid for the specific services giving rise to the claim
  • We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, pandemics, or supplier issues
  • Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under New Zealand law

These limitations do not affect your statutory rights as a consumer under New Zealand law.

8. Indemnification

You agree to indemnify and hold harmless Srexalonvim, its employees, contractors, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

  • Your use of our website or services in violation of these Terms
  • Your breach of any representation, warranty, or covenant contained in these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content or information you provide to us that is inaccurate, misleading, or violates any law

9. Dispute Resolution

In the event of any dispute or claim arising from or relating to these Terms or our services, we encourage resolution through good faith negotiation. If a dispute cannot be resolved through direct communication:

  • Parties agree to attempt mediation through a mutually agreed mediator in Auckland, New Zealand
  • If mediation is unsuccessful, disputes will be resolved through binding arbitration in accordance with the Arbitration Act 1996 (New Zealand)
  • Alternatively, either party may seek relief through the New Zealand courts

This dispute resolution process does not limit your right to seek injunctive relief from a court of competent jurisdiction when necessary to prevent irreparable harm.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New Zealand, without regard to conflict of law principles. Any legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand, specifically the Auckland High Court for matters exceeding the jurisdiction of the District Court.

11. Consumer Guarantees Act 1993

Nothing in these Terms of Service limits or excludes your rights under the Consumer Guarantees Act 1993 (New Zealand). If you are a consumer (as defined by the Act), you are entitled to certain statutory guarantees regarding the quality, fitness for purpose, and description of our services. These guarantees cannot be excluded, restricted, or modified except in limited circumstances permitted by the Act.

If our services fail to meet a consumer guarantee, you may be entitled to remedies including repair, replacement, refund, or compensation for damages. We are committed to honouring these statutory rights.

12. Fair Trading Act Compliance

We comply with the Fair Trading Act 1986 (New Zealand), which prohibits misleading and deceptive conduct in trade. We commit to:

  • Providing accurate information about our services and pricing
  • Not making false or misleading claims about our qualifications, experience, or results
  • Clearly disclosing all material terms and conditions
  • Honouring all representations made in our advertising and communications

13. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms that is due to force majeure events, including but not limited to:

  • Natural disasters, earthquakes, floods, or extreme weather events
  • Pandemics, epidemics, or public health emergencies
  • War, terrorism, civil unrest, or government actions
  • Strikes, labour disputes, or industrial action
  • Failure of suppliers, contractors, or third-party service providers
  • Internet or telecommunications failures

If a force majeure event continues for more than 30 days, either party may terminate the affected agreement with written notice.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time to reflect changes in our services, legal requirements, or business practices. When we make material changes:

  • We will update the "Last updated" date at the top of this page
  • We will notify existing clients via email for significant changes
  • We will post a notice on our website for at least 30 days

Your continued use of our website or services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you should discontinue use of our services and contact us to discuss termination of any active agreements.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction in New Zealand, that provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, and any project-specific agreements, constitute the entire agreement between you and Srexalonvim regarding the use of our website and services. These Terms supersede all prior agreements, understandings, or communications, whether written or oral, relating to the subject matter herein.

17. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets.

19. Contact

If you have questions about these Terms of Service, please contact us:

Email: info@srexalonvim.worldd
Phone: +64 21 030 0040
Address: 195 Ponsonby Road, Ponsonby, Auckland 1011, New Zealand